Product Description
Cultural Competencies and Skills for Interviewing
- Learn cultural competencies and skills for interviewers and hiring managers to see beyond unconscious bias to applicants’ true skills, knowledge and abilities for the job.
- Gain insights from diverse applicants on identifying interviewers’ discomfort with diversity and their unconscious bias.
- Explore how interviewers’ style can affect applicants’ responses and how to be more flexible and inclusive.
This training defines cultural competencies and skills necessary for interviewers and hiring managers to develop inclusive interviewing practices. Methods are discussed for integrating diversity and cultural competencies into the interviewer’s style and the structure of the interview process. It will help interviewers see beyond their biases and cultural misunderstandings to evaluate applicants on their true skills, knowledge, and abilities, and react appropriately if an applicant unexpectedly discloses sensitive personal information.
It contains a portion of the material from Lessons 5 and 6 in the longer Integrating D&I into the Hiring Process Program – Module Two, with a focus on racial/ethnic diversity.
Features
- Approximately 20-30 minutes to complete.
- One user, on-line training access 24/7.
- You will have 90 days to complete the self-paced course(s).
- Interactive activities and a quiz.
- Quotes, videos and examples from real people and situations gathered from the author’s firsthand research and experience, not actors role playing or fabricated quotes.
- Examples from ethnically diverse applicants’ perspectives.
What This Training Is and Is Not
This training is grounded in decades of Lila Kelly’s research and experience in diversity, equity, inclusion (DEI), and the hiring process. It includes a variety of examples of situations where unconscious bias can exist, both at individual and systemic levels. Most of these examples can exist whether interviewing applicants or meeting new customers, patients, students, or their families.
This training is not just a video. It is designed for the active learner to think more deeply about these issues and involves reading text, watching short videos, and responding to activity questions and quizzes.
This training is not a quick fix. Effective DEI work takes time, and this training is a great starting point that includes ideas and suggestions for continuing to raise awareness, eliminate bias, and make sustainable changes in your hiring process.
Audience
Hiring managers, HR professionals, recruiters and other interviewers.
Click the Lessons and Sample tabs above for more details.
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Blended Learning and Train-The-Trainer
Bring the learning to a deeper level with a facilitated Blended Learning workshop.
Bring this training in house to train your hiring managers and interview teams with our Train-The-Trainer program.
