Training for Cultural Competence:
Grounded in the Interview Process and Expanding to Front-Line Roles in Healthcare, Education, Hospitality, Community Service, and Other Sectors
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Training Booklet-MAIN MODULES FULL PROGRAM: Focuses on inclusive hiring and service practices that reduce unconscious bias, build cultural competence, and guide sensitive cross-cultural interview and front-line interactions.
This training focuses on race/ethnicity, disability, sexual orientation and size diversity. It identifies unconscious bias and barriers for diverse individuals in the hiring process and front-line work environments. It also identifies cultural competencies and skills that are needed in these situations.
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Cultural Competency Training for Hiring Managers, Interviewers, and Front-Line Workers is Essential to Building an Inclusive Workforce
Why Cultural Competency Training Matters To successfully implement equitable hiring practices and foster a truly inclusive workplace, organizations should invest […]
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