Training Modules

Our research-based training covers essential topics—including racial/ethnic, disability, sexual orientation, and size diversity; unconscious bias; and culturally competent communication—from interviewing to front-line roles. Mini Modules offer condensed lessons from the three main modules, focusing specifically on racial/ethnic diversity in interviews and service interactions.

Choose an individual module or full program. Customizable bulk-purchase options are available for all facilitated trainings. Contact us to discuss the best fit for your organization.

Click the images below to learn more about each module.

Showing all 9 results

Training Booklet-MAIN MODULES FULL PROGRAM: Focuses on inclusive hiring and service practices that reduce unconscious bias, build cultural competence, and guide sensitive cross-cultural interview and front-line interactions.
$159.00
Training Booklet-MINI MODULES FULL PROGRAM: Focuses on unconscious bias and cross-cultural interactions in interviews and front-line roles, communication challenges diverse individuals face, and strategies to build skilled and culturally competent practices.
$129.00
Training Booklet-MODULE ONE: Explores unconscious and systemic bias in interview and front-line interactions, presents diverse perspectives from the receiving side of bias, and provides strategies to reduce bias and build cultural competence.
$69.00
Training Booklet-MODULE TWO: Integrates cultural competence into the style and structure of interview and front-line interactions by examining common interview questions, understanding their impact on diverse applicants, and offering strategies to foster inclusive hiring and service practices.
$69.00
Training Booklet-MODULE THREE: Offers tips for navigating uncomfortable diversity-related situations and avoid legal pitfalls. Learn what personal information to avoid, how to handle sensitive topics, and methods to respond to questions about your organization’s diversity and inclusion.
$69.00
Training Booklet-MINI MODULE: Explores how unconscious bias affects interviews and front-line interactions, presents diverse perspectives on bias, and offers strategies for creating more inclusive and equitable hiring and service practices.
$49.00
Training Booklet-MINI MODULE: Examines the skills and cultural competencies needed for effective interviewing and front-line interactions, explores how unconscious bias affects cross-cultural communication, and offers strategies for more inclusive interviewing and engagement.
$49.00
Training Booklet-MINI MODULE: Identifies challenging interview questions for diverse applicants, explores diversity-related topics to avoid, and offers strategies for asking more inclusive and effective interview questions.
$49.00
VIDEO CLIPS – Short video clips of diverse individuals sharing their experiences related to bias and micro-inequities, along with tips for more inclusive cross-cultural interactions.
$99.00

Training Booklet-MAIN MODULES FULL PROGRAM: Focuses on inclusive hiring and service practices that reduce unconscious bias, build cultural competence, and guide sensitive cross-cultural interview and front-line interactions.

Training Booklet-MINI MODULES FULL PROGRAM: Focuses on unconscious bias and cross-cultural interactions in interviews and front-line roles, communication challenges diverse individuals face, and strategies to build skilled and culturally competent practices.

Training Booklet-MODULE ONE: Explores unconscious and systemic bias in interview and front-line interactions, presents diverse perspectives from the receiving side of bias, and provides strategies to reduce bias and build cultural competence.

Training Booklet-MODULE TWO: Integrates cultural competence into the style and structure of interview and front-line interactions by examining common interview questions, understanding their impact on diverse applicants, and offering strategies to foster inclusive hiring and service practices.

Training Booklet-MODULE THREE: Offers tips for navigating uncomfortable diversity-related situations and avoid legal pitfalls. Learn what personal information to avoid, how to handle sensitive topics, and methods to respond to questions about your organization’s diversity and inclusion.

Training Booklet-MINI MODULE: Explores how unconscious bias affects interviews and front-line interactions, presents diverse perspectives on bias, and offers strategies for creating more inclusive and equitable hiring and service practices.

Training Booklet-MINI MODULE: Examines the skills and cultural competencies needed for effective interviewing and front-line interactions, explores how unconscious bias affects cross-cultural communication, and offers strategies for more inclusive interviewing and engagement.

Training Booklet-MINI MODULE: Identifies challenging interview questions for diverse applicants, explores diversity-related topics to avoid, and offers strategies for asking more inclusive and effective interview questions.

VIDEO CLIPS – Short video clips of diverse individuals sharing their experiences related to bias and micro-inequities, along with tips for more inclusive cross-cultural interactions.