Product Description
Potentially Sensitive Interview Situations and How to Handle Them
- Learn valuable tips to avoid uncomfortable diversity-related interview situations, as well as discrimination and potential legal trouble.
- Brush up on personal information that should not be discussed in interviews, but sometimes is anyway, and how to handle it.
- Examine potentially sensitive questions that diverse applicants may ask and techniques for interviewers to address diversity at their organization.
This training is designed to help interviewers manage culturally sensitive interview situations and avoid discrimination.
Module Three, of this three-module program, reviews sensitive information that should not be discussed in interviews, but sometimes is anyway (perhaps initiated by the applicant). It examines diversity-related questions that applicants may ask, appropriate responses for interviewers to provide, and methods for interviewers to address diversity during an interview. Participants gain additional insights from diverse applicants related to the work environment and interviewers’ behaviors for creating a more effective and welcoming interview process for all applicants.
Features
- Approximately 40-50 minutes to complete.
- One user, on-line training access 24/7.
- You will have 90 days to complete the self-paced course(s).
- Includes videos and quotes of diverse applicants’ perspectives, including race/ethnicity, disability, sexual orientation, age and size. These are real people from the author’s research and experience, not actors using a script or fabricated quotes.
- Interactive activities and quizzes throughout the training.
What This Training Is and Is Not
This training is grounded in decades of Lila Kelly’s research and experience in diversity, equity, inclusion (DEI), and the hiring process. It includes a variety of examples of situations where unconscious bias can exist, both at individual and systemic levels. Most of these examples can exist whether interviewing applicants or meeting new customers, patients, students, or their families.
This training is not just a video. It is designed for the active learner to think more deeply about these issues and involves reading text, watching short videos, and responding to activity questions and quizzes.
This training is not a quick fix. Effective DEI work takes time, and this training is a great starting point that includes ideas and suggestions for continuing to raise awareness, eliminate bias, and make sustainable changes in your hiring process.
Audience
Hiring managers, HR professionals, recruiters and other interviewers.
Click the Lessons and Sample tabs above for more details.
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Blended Learning and Train-The-Trainer
Bring the learning to a deeper level with a facilitated Blended Learning workshop.
Bring this training in house to train your hiring managers and interview teams with our Train-The-Trainer program.
