Product Description
Strategies for Integrating Cultural Competencies into the Interview Process
- Learn cultural competencies and skills to see beyond unconscious bias to applicants’ true skills, knowledge and abilities for the job.
- Examine commonly asked interview questions, interviewers’ expected responses from applicants, and insights from diverse applicants as to why it might be difficult to respond in the expected manner.
- Explore alternative styles for asking inclusive interview questions to obtain quality answers from all applicants.
This training offers a unique approach that allows interviewers to see through the eyes of diverse applicants.
Module Two, of this three-module program, defines the skills and cultural competencies needed for interviewing and hiring diverse applicants. Methods are discussed for integrating diversity and cultural competencies into the interviewer’s style and the structure of the interview process. It examines interviewers’ expected responses to commonly asked interview questions that may go unmet due to unconscious bias, and explores alternative methods for asking inclusive interview questions.
Features
- Approximately 40-50 minutes to complete.
- One user, on-line training access 24/7.
- You will have 90 days to complete the self-paced course(s).
- Includes videos and quotes of diverse applicants’ perspectives, including race/ethnicity, disability, sexual orientation, age and size. These are real people from the author’s research and experience, not actors using a script or fabricated quotes.
- Interactive activities and quizzes throughout the training.
What This Training Is and Is Not
This training is grounded in decades of Lila Kelly’s research and experience in diversity, equity, inclusion (DEI), and the hiring process. It includes a variety of examples of situations where unconscious bias can exist, both at individual and systemic levels. Most of these examples can exist whether interviewing applicants or meeting new customers, patients, students, or their families.
This training is not just a video. It is designed for the active learner to think more deeply about these issues and involves reading text, watching short videos, and responding to activity questions and quizzes.
This training is not a quick fix. Effective DEI work takes time, and this training is a great starting point that includes ideas and suggestions for continuing to raise awareness, eliminate bias, and make sustainable changes in your hiring process.
Audience
Hiring managers, HR professionals, recruiters and other interviewers.
Click the Lessons and Sample tabs above for more details.
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Blended Learning and Train-The-Trainer
Bring the learning to a deeper level with a facilitated Blended Learning workshop.
Bring this training in house to train your hiring managers and interview teams with our Train-The-Trainer program.
