MODULE THREE: Potentially Sensitive Interview Situations – online training

Integrating Diversity into Employment Interviewing


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Product Description

Purchase all 3 Integrating Diversity Into Employment Interviewing online training modules for the price of 2. Use coupon code “3for2” (without quotes).  Bring this training in-house as a facilitated blended training workshop with our Train-the-Trainer program. For more information, contact or call 651-983-4489. 

This training is designed to help interviewers avoid discrimination and potential legal trouble, as well as uncomfortable diversity-related interview situations. MODULE THREE reviews personal information that should not be discussed in interviews, but sometimes is anyway. It examines diversity-related questions that applicants may ask, appropriate responses for interviewers to provide, and methods for interviewers to address diversity during an interview. Participants gain additional insights from diverse applicants related to the work environment and interviewers’ behaviors for creating a more effective and welcoming interview process for all applicants.


Hiring managers, interviewers, recruiters, and other employees involved in the recruiting, interviewing and hiring process.


  • Self-paced, on-line training course.
  • Approximately 50-60 minutes to complete and has three lessons.
  • Includes videos and quotes of diverse applicants’ perspectives, including race/ethnicity, disability, sexual orientation, age and size. These are real people from Lila Kelly’s research and experience, not actors using a script or fabricated quotes.
  • Interactive activities and quizzes keep the learner engaged throughout the training.



Lesson 9: Illegal Questions and Other Potential Problem Situations

  • Part A. Protected Classes by Law
  • Part B. Sample “Illegal” Questions
  • Part C. Other Potential Problem Areas to Avoid

Lesson 10:  Addressing Diversity During an Interview

  • Part A. Inquiring about an Applicant’s Experience with Diversity
  • Part B. Sensitive Questions that Diverse Applicants Might Ask
  • Part C. Methods to Address the Diversity of Your Organization with Applicants

Lesson 11:  Additional Tips & Suggestions from Diverse Applicants

  • Part A. System Level / Work Environment
  • Part B. Avoid Lumping People Together
  • Part C. Specific to Disabilities and Sexual Orientation
  • Part D. Tips List


Lesson 9: Illegal questions and other potential problem situations

Part C: Other Potential Problem Areas to Avoid



Lesson 10: Addressing diversity during an interview

Part B: Sensitive Questions that Diverse Applicants Might Ask

Knowing about the diversity in an organization is going to matter to some applicants and not to others.

If asked by an applicant, are interviewers prepared to discuss the culture and diversity of your organization? For example, what would the response be to questions such as these from applicants?


Learn about more questions that applicants may ask about the diversity and inclusion within your organization in Lesson 10.

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