, started by Lila Kelly in 2015, provides tools to identify unconscious bias and cultural misunderstandings that create barriers for diverse applicants and employees, along with methods to remove those barriers. We offer training modules, blended learning, train-the-trainer, and books focused on building individual and systemic cultural competencies and skills for interviewing, hiring, recruiting, and retaining a workforce that reflects the increasingly diverse population.
These tools are educational and practical, with examples of unconscious bias, micro-inequities, cultural competencies, and methods to integrate diversity and inclusion into the hiring process. They present a unique approach that allows you to see through the eyes of diverse individuals ― including racial/ethnic, disabilities, gay/lesbian/transgender, and size perspectives. The training programs include quotes and videos of real people sharing their experiences and suggestions for creating a more inclusive and equitable hiring process and workplace.
Brittany Edlow
Licensed and Certified Training Partner with Diversity Integration by Lila Kelly Associates.
As a seasoned hospitality professional with over a decade of experience, Brittany is committed to creating exceptional experiences for both employees and candidates. Her extensive background in hospitality and talent acquisition offers a unique perspective on the hiring process. Brittany has spent years at the forefront of talent strategy, leading initiatives in full-life cycle recruiting, employer branding, and employee engagement. This hands-on experience has provided her with a deep understanding of the challenges hiring managers face daily.
Now, Brittany brings this expertise to our team through specialized training programs. Her focus is on equipping hiring managers and teams with practical skills to recognize unconscious bias, integrate cultural competencies, and effectively navigate sensitive interview scenarios. By providing actionable tools and clear guidance, she empowers teams to build more inclusive hiring practices that foster more effective, self-aware, and competent teams.
Lila Kelly

As owner of DiversityIntegration.com and Lila Kelly Associates LLC, since 1992, Lila has worked to bridge the gap between employers and an increasingly diverse applicant pool and workforce. She provides management consulting in diversity and inclusion, human resources, organizational assessment, strategic diversity action planning, and facilitation.
Lila’s unique approach to integrate diversity into the hiring process stems from her background in diversity, human resources, and career development. Her roles have included HR director, hiring manager, recruiter, career transition consultant, facilitator, researcher, author, and college instructor. This background allows Lila to integrate many diverse perspectives into her work.
Identifying the Missing Link and Bridging the Gap
In the early 1990s, after seeing numerous qualified applicants, particularly diverse applicants, fall through the cracks, Lila realized there was a missing link in the ongoing topic of “recruitment and retention.” That missing link was the interview process ― where interviewers and applicants met, discussed the position, and decisions were made on both sides about fit for the job. This realization led her to research diversity hiring, particularly the dynamics between interviewers and diverse applicants in the interview process.
Her research involved interviewing hundreds of people of diverse backgrounds and careers. Individuals shared their experiences as job applicants going through the interview and hiring process related to unconscious bias and cultural differences they encountered. From their stories and suggestions for change, Lila discovered insights into diverse applicants’ experiences that can help employers better understand the interconnectedness of recruiting, interviewing, hiring, and retaining diverse employees.
Utilizing her combined research and experience, Lila developed tools to help employers address the critical need to integrate diversity and inclusion into the hiring process. Her training modules, blended learning, and books bridge the gap that exists in the topic of recruitment and retention.
For more information on Lila Kelly Associates, LLC, visit LilaKelly.com
SBE, WBE, and CERT-certified Business in Minnesota
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